In Ascend, there are two types of users: administrator, and standard.

Standard users are able to create, edit, view, start and stop experiments. These users can also access reporting and preview variations.

Administrators have all of the privileges of standard users and elevated privileges that allow them to create accounts for other users to access Ascend. Administrators can create accounts for other administrators or standard users.

Please see the following steps to creating a new account in Ascend.

Step 1:

If you are an Administrator for your organization, the Ascend team will create the first account for you. Once you receive the activation email, you’ll click on the link to set up your username and password.

Step 2:

Go to the Ascend dashboard and click on the settings button.

Step 3:

On the settings page, click on the “Manage Users” button.

Step 4:

To invite a new user, fill out the fields (email, name, and organization). If the user you’re inviting needs to be an Administrator then check the box next to “Make user company admin”. For standard users, leave the box unchecked. Then click on “Submit”

Great! The user you just added will receive an email to set up their password and access the Ascend dashboard.

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